A to Z
BEDDING
Bedding sets are changed free of charge every 5 days. If you want the daily change of bed linen your question is available upon request and for a fee. If you require a change of bedding sets, please contact the cleaning staff or the front desk.
RENT-A-CAR
If you don’t want to hike a bicycle, you can rent a car to stay in the city. Our trusted partner is at your disposability. Please inquire at the front desk.
BABY BEDDING
We provide it upon request. Please contact the reception if you would like it.
PRESERVATION PACKAGE
We will keep your package free of charge upon your request. Contact the reception for more information.
NON-SLIP STEP
If you need a non-slip bath in the bathroom, please contact the cleaning staff or the reception.
DIETARY KITCHEN
Gluten and lactose free breakfast can be provided in our pension in case of food intolerance. Please let us know your request in advance at the reception or at the breakfast colleague.
ELECTRICITY
The card next to the door is for power for a supply. Removing the card will be removed power to the all room.
Please do not take the card out of the room!
DATE OF DEPARTURE
Rooms must be leaved by 10:00 on the day of departure. You can request an extra houres for the room at the reception. The room key and the remote control for opening the gate should be handed over to the reception or to the breakfast colleague.
UMBRELLA
An umbrella can be requested at the reception.
PHOTO COPYING, SCANNING
Photocopying and scanning facilities are available at reception from 8:00 to 18:00 on workdays. Please contact your colleagues for details of your fees.
DENTISTRY
Our pension offers a complex dental service. Our opening hours Mon-Fri 8 am-6pm.
For more information, please visit:
Phone: +36 30 946 3145 +36 88 444 644
E-mail: info@promedicum.hu
HAIR DRYER
The use of the hairdryer is free of charge, please visit our reception upon to request.
CREDIT CARD, BANK CARD
We accept the following card types at our guesthouse: VISA, Maestro, Mastercard, American Express, SZÉP card.
TOURIST TAX
Hotel rates do not include the city tax the prise is 1,5 Euro / person / night. INTERNET & WIFI Free WIFI is provided throughout the Pension. Select the Promed network as the username that you can connect to with the following password: 0703797068
BICYCLE RENTALS
Fully equipped adult and children’s bikes can be rented to explore the sights of Veszprém and the Balaton Highlands. Bicycle rental is available at the reception.
AIR CONDITIONING
Each room is fraught with an individually adjustable air conditioning. The desired temperature can be controlled with the remote control in the rooms. Please keep the room doors closed, when are using the air conditioner.
MINI-BAR
The in-room minibar serves drinks for a fee. Please inform your breakfast colleague about the drinks that you have consumed. Mineral water: 250, – Ft / bottle Coca Cola: 300, – Ft / bottle
WASHING, IRONING
Laundry service is available and you can rent an ironhorse for free.
TECHNICAL SERVICES
If you have some problem with the technical system in your room, please inform the reception.
PARKING
Parking is possible on the first or first floor of the building. backyard, me- LYET can enjoy using the remote control from the receptionist. (Front Door 1 Button, Back Door 2 Button. Pressing this button once opens the door and closes automatically within a short time.)
RECEPTION
Reception service is available from 8 am to 7 pm on weekdays, from 8 am to 10 pm on weekends and from 4 pm to 7 pm in the evening. After this time, the on-call colleague can be reached on the given mobile phone number, which can be called from 0 to 24, or the competent authorities can be contacted on the telephone in the front floor.
BREAKFAST
Breakfasthall in the Main Building, -1. The restaurant is located on the 2nd floor.
Room prices include the breakfast, which was served every day between 8: 00: 10-00 o’clock. If an other needs arise, indicate your request at the reception.
SAFE
Please use the safe rooms, which are included in the room rate. The hotel does not take responsibility for valuables left in the room!
You must be prepare the safe to use a combination of their own number, after which one only you can unlock.
Steps for setting up
Press the red button on the inside of the door (the hinge). You hear three beeps and the yellow light is flashing on. 20 seconds to begin the programming.
Enter the numbers of your choices (min.3, maximum 8) and confirm by pressing button “B”.
After confirmation, the green light will be flashed, indicating that the program was successful.
Opening the safe
Enter the numbers and confirm by pressing “B”.
The green light flashes. 5 seconds until to open the safe door. Turn the knob to the right and open the safe.
After closing the door and turning the scroll close it the safe.
ROOM KEY
You can use the room key to open the main entrance to the guesthouse and the courtygate too. Please leave the main entrance door and the boarding house closed in the event of departure, it’s PROHIBITED to lock with the key! Please check for yourself that the door is closed.
CLEANING
Daily cleaning is done between 10am to 3pm. If you do not request any cleaning or any other time of the day, please use the door handle card. If you require extra cleaning please contact the cleaning staff or the front desk.
BLANKET, PILLOW
If you need additional blankets or pillows, please contact us on the reception,or cleaning staff
FUNDED ITEMS
Forgotten items will be reported and retained for 1 month.
TAXI
If you need a taxi, please contact the reception or call 06 88 444 444.
TELEVISION / RADIO
The room has a cable and Sat TV, which has an indoor unit and is controlled by a separate remote control. For Hungarian broadcasts, it is sufficient to switch channels with the TV remote control (the same type of TV remote control). You will find a list of available programs in Hungarian. For foreign language channels, please turn on the TV with the remote control, press the inputs button on the remote control (top right, plug-like pictogram) and select the AV subtitle. Use the other remote control (light gray) to turn on the set-top box (the TV will switch to satellite programs) and switch the program using the up and down buttons. To access the cable channels again, select the antenna label. German Taxes from Program 51, English Taxes from Program 33, French Taxes from 344 to 345. Radio broadcast in German Ö3 295, ORF2E 296.
WIPER, TEXTILE
Towels are changed every 3 days and bed sets is changed free of charge every 5 days. The cost of extra linen is 1 EURO / piece.
FIRE ALARM
All rooms are equipped with fire and smoke detectors. Please, Don’t smoke in the rooms. In the event of a fire alarm with a sharp beep, please leave the building as soon as possible following the planed escape route from the room information folder.
EMERGENCY EXIT
According to the escape plane that you can find in the room, in the information folder.